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Customer Reviews

At Brand Spanking Vintage we want you to be delighted with your purchase, we don't want to sell you a handbag, we want to sell you lots of handbags, so excellent customer service is of the utmost importance. If you are unsure about making a first purchase, please don't hesitate to contact us for further information, more photos etc and we will be very happy to oblige. We have very happy clients from across the globe for whom we have found the perfect handbag, if we didn't have it already.

So you don't have to rely on what we say, over to you ...(Please feel free to send any comments to brandspankingvintage@gmail.com, we look forward to hearing from you.)

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Thank you again for great service (as always) and a lovely handbag - it was very well received, as always.

I think this one is her favourite so far. 
A.M. Leicestershire     

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Thank you Anne for the beautiful green lizard handbag I love it.

Safely arrived this afternoon wrapped with care .
I have been searching for a while for this handbag and as you say they are rare to find in this colour and beautiful condition, it has been well looked after.
Do not hesitate buying  your handbags from here they are worth it.
Kind regards
A.W. Notts. UK  


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I've collected the bag from the post office and as always, it looks fantastic, so thank you - I'm sure my wife will love it.

​Thank you again for the excellent product and service.
A.M.Nottinghamshire


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My Tano crocodile bag has arrived and I am really really thrilled with it - thank you so much for packing so carefully and sending post haste so it would arrive today. Am going to use it today! Not only do you have a great website - with such beautiful products your customer service is faultless -lovely touch to put a personal note in and cloth bag in which to keep my bag when not in use -  a real gem in this day and age where customer service is just 'lip service'. Long may you prosper! I shall certainly be a returning customer!
T. A. Oxfordshire UK
 
 
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Just to say many thanks indeed.  I received the bag today and I think it’s beautiful.  Hopefully my son’s girlfriend will think so too.  I was very impressed with your careful packaging and the dustbag is a great touch.
 
I very much appreciate all your kind help.
S.N.   Hertfordshire UK
 
 
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Many thanks for the tracking number. I was able to arrange redelivery and received my beautiful bag today. It may have been too late for the wedding but is marvellous nonetheless!

Thank you very, very much.
L.M.  London  UK
 
 
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I had to write to let you know my beautiful handbag arrived safely this morning and I am thrilled with it, it’s exactly as described on your website and in the photo’s you sent and it’s perfect!   I am so excited and can’t wait to show it off at Goodwood.
 
I also want to say how beautifully presented the parcel was, what a difference this makes,
 
Thank you for your efficient, helpful service, I will recommend Brand Spanking Vintage to all my friends.
C.P.  Devon UK
 
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You can laugh - but with relief!  The scarf is fab.  It’s not for me - unfortunately not my colour scheme - it’s for my niece. I think some of your customers have missed out here as the scarf looks even better than it does on the website.
A.N.  Edinburgh UK
 
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My gorgeous, navy Waldybag arrived safely today and I love it! Thank you so much. I also wanted to say that the service you provide is just as impressive as all of the loveliness on your website. I’m looking forward to adding to my Brand Spanking Vintage collection and I would certainly recommend BSV to anyone.
A.M.  Melbourne  Australia
 
 
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They arrived today and I love them both!
N.C.  London UK
 
 
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The bags arrived today. The navy bag is very elegant and almost pristine. And the lemon bag is rather sweet - lovely for summer. Thank you. 
K.Z. Australia
 
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The handbags have arrived safe and sound. They are absolutely beautiful!
Unfortunately, I have misjudged the shade of the cream bag. Is it possible to return it please?
I am so very glad to have found your website!
Best wishes,
S. T.  Devon UK
 
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I've just received the python skinned bag and I'm absolutely thrilled with the style, condition and look of this exquisite bag. My husband thought it was a new design until I told him it was dated from the 30s or 40s. I am really, really pleased and I wish to thank you for being able to offer us these beautiful, highly crafted bags that I know no one will have, especially since I want to look special and unique as mother of the bride. I love these type of handbags and I'm so glad that I can find them easily from yourself and that all the bags I have ordered from you fit well and add the extra element to my outfits. Thanks again Anne, as you can tell I'm truly excited about my new,(oops, vintage), bag, best wishes
E.H.  Northampton UK
 
 
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My bag has arrived safely and in tact.

 What a whopper! I love it. Most of my bags are smaller so it's great to have a larger size ( for the kitchen sink). I love the way it stays open as well. It's in lovely condition,do you recommend I treat it an any way?

Thanks for the dust bag too. I have a few now
S.T.  Worcestershire UK
 
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Thank you very much for the lovely handbag received this morning.  I am so pleased with it. Thank you, too, for your excellent service.
R.P.  Carmarthen UK
 
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The bag arrived safely - and it's fabulous ! Thank you
S.H.  Essex UK
 
 
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The mystery scarf arrived yesterday - safe and sound - and I LOVE it!  Thank you very much for your persistence in finding it!  I look forward to wearing it and receiving lots of compliments....
V.E.  Florida  USA
 
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Anne, Firstly thank you very much the handbag it was exactly what was wished for, my wife is over the moon and will be trawling through your website in the near future, no doubt family and friends will hear about you.
J.S.  Birmingham  UK
 
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My parcel has just arrived. 
Looks perfect. 
 
Thank you. 
I'm not sure I dare let my wife look on your website tho as she will want them all. 
 
Thanx again.
I.T.  Scotland UK
 
 
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It’s arrived!  And it’s wonderful.  Thanks for all your help – I love it.
L.M.  USA

I have received the bag and it is beutifull ... it look even better then the pictures ... 
i m very happy and my mom saw she like it a lot that she mentioned this winter she will give a léook on your site ... thank you again
P.V.   Switzerland
 
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Thank you so much ,,handbags arrived safely today

Am so pleased with them they are really lovely

Looking forward to making more purchases in the near future.
S.E.    Devon UK


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I have just received the two bags. I am very pleased with the quality of both these bags and this just shows that your company can be trusted in providing quality, beautiful bags...
E.H.   Warwickshire UK

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I have just received my handbag and I am absolutely delighted with it. It is just has described and better. I know I will gets lots of use from this beautiful bag. Thank you for your professional service and for kindly reserving this bag for me. I think I'll be buying more from your site, best wishes, E
E.H.   Warwickshire UK

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Thank you so much

They have arrived safely  , all beautifully packed

Am absolutely delighted, your descriptions were very accurate.

I am so pleased to have found your website.,,and will look forward

To purchasing more treasures from you.

Be assured the bags have a very good home.
S.E.   Devon UK

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Thank you very much for your email. My mother said to tell you that she absolutely adores the handbag. It is absolutely perfect! And thank you so much for the speedy delivery.
E.L.    London UK



Just picked the bag up from the Post Office this morning & I love it! Thanks very much for the quick delivery 😊

J.W.    Durham UK 

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Bag cane today and it is gorgeous....I think my daughter will love it....
Thankyou
C.S.  Surrey UK   

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Its arrived - she is absolutely over the moon and is lost for words - very very unusual - and is like cat on a hot tin roof - thank you, thank you
Regards
xxxxxxxx 
ps you can use the above if ok on your website
B.K.  Lancashire UK 

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The bag arrived safely and in perfect order. I love the colour and can't wait to have an excuse to use it. It's too good for every day use!!!
A. L.  France  

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Received hot pink leather purse today. Very nice, I can't wait to carry it. Pink is one of my favorite colors.
Thanks, Cxxxxxx
C.E. USA 
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I recently purchased a gorgeous red kelly bag from your website, and thought I'd post you a photo.

I attended a rockabilly wedding, and the bag was admired by a lot of female guests.

Will be treating myself soon to another.
S.S.  Buckinghamshire. UK  


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Hi Ann I'm so pleased with the bag it's just how you said it would be the lady really looked after it like myself my bags are just like new
I wes looking for a bag like this for my sons wedding which is in December no body will have a bag like mine good
I would certainly recommend people to go to your website oh I forgot I got it on the day you said so every thing was perfect best wishes Jxxxx
J.D,  London 

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Just to say thank you.  My bag arrived on the day it was promised and was beautifully packed.  The bag is even better than expected!  Lovely.

S. Z-W.  London  

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The bag has arrived and it's lovely! I shall be keeping it! My friend loved the black evening bag and I carried the blue one to her wonderful party and felt great.  My husband is afraid I am developing a vintage bag obsession - I keep telling him there are worse things!!
S.W.  London 

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The bag arrived today and I am very happy with my purchase, thanks.
F.C.  Ireland  

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The black bag has arrived. It will be absolutely perfect for the occasional night at the opera. It is lovely and in wonderful condition for a bag of its age. It is so interesting to think where these bags have been all these years! 

Thank you again very much for the exchange.
K.Z.  Australia. 

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My scarf has arrived as usual it's lovely.
S.T. Worcestershire.UK  

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My bag arrived today and I love it, thank you so much.
N.N.  Cumbria UK  

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The bags have just arrived. The pink is rather lovely! The blue is also very nice but a little small for my requirements.  Is there any possibility that I could exchange it for another bag? Of course I perfectly understand if this is not feasible given that they are vintage!
K.Z.  Australia   


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The handbag has just returned.  It is just what I need.
L.E.  London UK  

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My Harrods Handbag has arrived this morning and it's lovely. I'm sure I will get lots of pleasure using it.
I must keep off your site, there are so many bags that I like but I'm running out of handbag space!
S.T.  Worcestershire UK  

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The parcel arrived this morning!! And I am absolutely thrilled with the bags - thank you so much. I would dearly like to keep them both myself - they are gorgeous.  

It has been a pleasure to buy from you and now that I have discovered your wonderful website I hope that I can buy more bags in the future.  You will be my first port of call when a new bag is required!
S.W.  London UK 

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Handbag arrived safe and sound. Love it.
L.E.   London UK 

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My bag arrived this morning, it's a lovely colour and will go with lots of my outfits.
It will give me many years of pleasure!
S.T.  Worcestershire UK 

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It came this morning. It's beautiful. 

Thank you very much.
D.M.   London UK  

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Just to let you know I git my bag today and I love it. It's perfect for the outfit I have for my daughters wedding next year. Will most certainly be buying from you again. 
D.C.  E Sussex UK 

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I received the wrap today and love it!
C.M.  London UK  

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I received the parcel yesterday thanks, they are both lovely.
C.F. Gloucestershire UK 

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Hi Anne, just to let you know I received the Waldybag this morning. Absolutely LOVE IT!!! Thankyou so much,
J.B.  Lancashire UK   

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 - it's absolutely PERFECT!!!!! Am very chuffed and was ringing to say thank you.
M.H. Wrexham UK 

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The bags arrived in stellar condition. They are the perfect sized
totes, and put my Prada tote to shame in their ladylike and elegant
charm. The hardware is so refreshing and the red bag (my favourite
colour too) almost made me cry with how beautiful it is!
M.P. Ontario, Canada 

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Many thanks, Anne. It arrived today. Great service as usual J
M.B. Surrey UK   

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We received the Lodix handbag today. My wife xxxxxx was really happy…..it is perfect! We felt like we had gone back in time as it was exactly as you described it.
D.A.  Victoria, Australia 

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I'd like to express how pleased I am with the bags!!
W.B.  London  

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Hi Anne it's just arrived and is lovely! 
C.L. London UK   

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My beautiful gold silk and glitter evening bag has just arrived! It goes beautifully with my gold and glitter tango shoes, and I am looking forward to taking them on my next cruise.
V.E.  Hertfordshire UK  

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Bag received, looks great - I'm sure my wife will love it.
A.M.  Surrey UK  

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I have just received the Waldybag, it is stunning, I love it. It will go perfectly will my white coat.
Thank you for a friendly, excellent service, and fast delivery.
M.D.  London UK  

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Dear Anne, the Liberty croco bag received today. It's very pretty and wife is thrilled. She likes it a lot. Many thanks
K.C.  Hong Kong  

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Great bag, Anne - amazing colour! I was hoping for that really strong green. Thank you
S.H.    Yorkshire UK  

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The handbag arrived safely, and quickly. It was a present for my daughter, and she loves it, just as I do. Your description was totally accurate: it is in excellent condition with no visible wear. We were also pleased with the protective bag!
V.E.  Hertfordshire UK 

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I received the bag safely today thank you and I'm very pleased with it. The size is good for me and the gold trim is very much in keeping with the shoes.
C.F. Gloucestershire UK    

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Received my lovely handbags safely this morning, thank you. All fantastic, as expected. Vintage 50's glossy black crocodile Kelly bag with gilt, clip - over, clasp  and taupe suede lining.
C.F Gloucestershire UK  

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The items arrived safely this morning, both lovely and in fantastic condition. Thank you for such excellent service.
C.M-B. Yorkshire. 

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I received my bag today and I love it! 
 
I wasn't after a perfect match as I'm wearing a floral Vivienne Westwood dress but it compliments it perfectly and adds an interesting twist at the same time.
 
I'll definately be back to check out your site in future.
 
Many thanks for your quick response.
G.A. Warwickshire  UK    

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The handbag  arrived at about 11am. I am thrilled it is perfect. Thank you very much for your super fast service. I shall take this bag to a summer wedding in August.

I am so pleased to have found your website. The photography and detailed descriptions of your gorgeous handbags are excellent.
A.H. Staffordshire  UK  

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Just wanted to let you know my " Kelly" bag came today and I love it, it's perfect to go with my "Audrey Hepburn" 50's style swing dress that I am wearing to a wedding soon I'm so glad I found you!!!

Thank you sooooo much...
G.L. North Yorks UK 

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I have just received my bag and I absolutely adore it, it is perfect for my occasion. Thank you for sending it so promptly and so carefully packaged.
J.T. Cheshire UK   

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The bag arrived and it's beautiful I am thrilled with it thank you I will recommend your site to all my friends
Best wishes
L.P.  London UK 

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The bag arrived this morning, thank you, it's lovely and going to be my Mother's Day present from my kids!!
R.H.  Middx  UK 

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Just to let you know that my wonderful bag has arrived safely... yesterday. I really love it and have already used it  - yesterday! I love its size 
and colour its great with jeans. It will get a lot of use I am sure.
L.S. Australia

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The bag has arrived and it is beautiful.  The size, colour and stoutness are all just perfect. 
A.P.  Northumberland UK      

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Thank you, the bag arrived today and is perfect.
H.K.        UK         

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I received my beautiful new (old) scarf this morning. It's exactly the one I have been looking for.

Thanks a million. I'll recommend your site to my friends and family and I dare say I'll be using it again myself!!

L.S. Londonderry  UK   


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I just wanted to let you know that the bag arrived safely and my sister was delighted with it.

L.G. Berkshire  UK     


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Received the scarf today and it is just fabulous.  A.N. Edinburgh  UK 
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Received my bag today – and I am absolutely blown away with it!

When I opened the box I thought what a great shade of red – that was only the tissue paper!  However, when I saw the bag – totally over the moon.  It is the most fabulous shade – just exactly what I have been looking and hoping for.  The bag looked fantastic on your web site and I must admit although it photographs well it is nothing compared to the real thing!

A.N. Edinburgh   UK    

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bag just arrived.....LOVELY!
MANY THANKS....

R.E. Humberside  UK        

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Thank you

It's lovely to deal with someone who promotes such good customer relations  
C.F. Gloucestershire UK 
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just to thank you for sending the clutch bag, which I received today, and is just fabulous.    I am very happy with it, such a unique item. K.L.  Western Australia

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I just received my bag. It's exactly as it was described on your website.
>Thank you for your service which has been exemplary - it's been so comforting
>to feel there was somebody on the other end who cared.  N.S.  Northern Territory, Australia 
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Thank you very much, I have received the bag and its very nice quality.  I shall enjoy using it!
thank you for your prompt service. J.H.  Newcastle UK.

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The bag is here, it is perfect and exactly how I wanted it to be.
It is for a wedding and I will love wearing it.  C.B.  Sheffield UK. 

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I collected the bag this morning. It is beautiful, really happy with it. R.D.  Bradford.  UK  

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I wanted to thank you profusely for the Daslu scarf and the very elegant evening bag, by Duval.

They arrived in excellent condition, packed impeccably, and are beautiful.   E.H.  New York.  USA  

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 Delivery today, cant believe how quick that was and yes she loved it.  
C.W.  Hampshire 

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i love the bag . it was packed perfectly and i got it today!! thank you .. will shop again! j.
Sent from my iPhone 
J.M. North Carolina. USA

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I have received the Waldybag and I am very pleased with it.I must commend you on the speed of delivery and your communication skills.I shall definitely be looking for another bag in the future and I shall not hesitate to look at your site. 
D.C.  E Sussex  

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Thank you! The Kelly Bag has arrived safely and it is fantastic – I love it.  
M.C.  Cambridge  

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I LOVE the bag!  Thank you very much!  I'll definately be visiting your shop again!
Thank you!
D.H.   Lancashire   

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I have just picked up my snakeskin clutch from the post office today and I am really delighted with it. It will go beautifully with my outfit for a wedding - my sister bought a bag from you a couple of weeks ago, so we shall be "vintage" together!  So glad she found your website!
Thanks again J.M.  Essex 

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Just to let you know the bag arrived this morning as promised. It's beautiful - just the thing! 

Thank you so much for the speedy delivery and for your previous e-mail. If only the service everywhere else was as good, wedding planning would have been made far easier! :-) I certainly wouldn't hesitate to recommend you to my friends.
S.P.  West Yorkshire. 
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I received the bag today already and love it.  It was so beautifully packaged!  Thank you again for all your advice.  The color looks lovely with the dresses and other items in my wardrobe as well.  I'm sure that I will enjoy using it.
L.M-C.   London 

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I've just picked up my bag - it's gorgeous and absolutely perfect for my MoB outfit!
I'm thrilled. Excellent service - thank you very much; I'll definitely recommend your website.
Best wishes
A.C.  Bristol  

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The beautiful black velvet Waldybag has arrived safely and wonderfully packed. I didn't want to break the packaging - it looked so smart with the red paper and the BSV cover insignia.
L.S. Australia  

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Hope you are well.The bag finally arrived today &... It took my breath away.It's in mint condition & I LOVE it. It truly is beautiful so thank you again for all your help.Xxx L...
L.P-H.  Hong Kong 

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It has just arrived.  It's beautiful; I love it!
Do you have a facebook group for your bags - if so I can join and recommend it as I have quite a few friends that like vintage bags?
L.J.  Berkshire.     

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My  scarf has arrived safely and I think it is more beautiful than I had anticipated. Thank you for wrapping it so carefully.
L.S.   Australia.  

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My brown crocodile bag has just arrived and I absolutely love it.  I just wanted you to know how pleased I am its beautiful, glossy and lush.
A.R.  Hampshire. 

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Many thanks indeed.  The bag arrived while I was in london today and my husband signed for it.  I love it; the skin is beautiful and the colour will tone perfectly with my grey silk floaty coat for the wedding.
A.S. Buckinghamshire.  

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I have always wanted a black one, and this one is like you said, robust, brilliant for everyday, and it is lovely to hold with a soft wide handle......very happy indeed. It is very beautiful and lovely.  This is now very good, I have the dark brown one for show at any special occasion, and this black one for everyday use.

B.T.  Oxford   

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The black croc bag arrived just now.  It's beautiful and it's a lovely bag.

Love it.

Thanks,

B.T.   Oxford  

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Just a quick line to let you know that the bags arrived safely on Friday.

The green Widegate one is gorgeous, a lovely sumptuous colour and excellent quality.
N.C. London  

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My lovely black handbag has arrived and yes, I think it is absolutely wonderful. I can't wait to use it. It is almost identical to the Widegate bag I have mentioned previously that belonged to my mother.

L.S. Australia   

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Just a quick note to let you know the handbag has arrived and it is just perfect!

Many thanks

C.R. London  

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thank you so much for everything, I am so happy with Mappin and Webb that I no longer look at Hermes handbag, as a customer of Hermes for 20 years now I know what I have missed and paid so much to Hermes.
S.M. London 


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My bags arrived today and wow I am so pleased with them.  They are so lovely, I will definetly be buying more at the weekend.
Kindest regards
A.R. Hampshire. 

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...I have bought the bag for my wife to take to her friends wedding, but the wrapping will be a source of joy for sure, thankyou. She had pondered over a much more expensive new designer bag but the quality of workmanship and the interesting materials in older bags are not something you see in many new products. Your website is very interesting and you obviously know your stuff. Keep up the good work, looking forward to seeing the bag.
Regards,A.M.  Herefordshire.

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Just to let you know the two handbags arrived safely this morning and my wife is delighted with them.

Kind regards and best wishes for the new year

P.H. Oxfordshire.  


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I had just sent the message to you when there was a knock at the door and, incredibly, the bag had already arrived! It's very sweet and I know my daughter will love it.
J.W. Cambridge  

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The bag has arrived safely!! Thank you, it is lovely and I can't wait to use it. I love the colour and as I thought, it will look lovely with black.
L.S. Australia 

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Many many thanks for all the care and excellent customer service.  The handbag is simply gorgeous, brand new I doubt any one has ever used it.  I am delighted with my purchase, it is for me and I would like to buy another bag from you hopefully after Christmas...

 S.M.

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I am delighted to let you know that my two lovely bags arrived today. They are totally unharmed, with the box arriving in pretty good condition considering the long journey. It only took a week, which is very good. You had wrapped them beautifully, so thank you. I am really pleased with them both and can't wait to use them.

L.S. Australia  

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... I am really delighted with my 2 purchases. Thank you very much for all your help over the last week. I will certainly be keeping an eye on your website though i think it will be some time before I make another purchase!
L.S. Australia   

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Thanks for the beautiful red bag which I love!! It arrived last Friday & I was ecstatic to see it in such great condition.
Thanks again & I look forward to hearing from you when you find my dream black bag.
L.P-H. Hong Kong   

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Thank you Anne for sending the items so promptly. I received them this morning. The bag is very cute and as an Australian it gives me lots of joy. I shall be visiting your store again.
Regards N.L. London
Sent from my iPhone
 

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