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BSV is a small, friendly team and we aim to provide a personal service. Here are some commonly asked questions below, but if you can't find what you're looking for please drop us an email on


Frequently Asked Questions


What countries do you ship to?
We are based in the UK, and we ship worldwide!

Although keep in mind that countries outside of the EU may add customs charges that are sadly outside of our control, so it's worth checking this out before you purchase to avoid an unpleasant surprise! 

What are the shipping costs?
Postage to UK addresses is FREE via Royal Mail First Class recorded delivery.

We are happy to post worldwide at cost. Delivery costs depend on the size and weight of your order. All packages are fully tracked. 

Can I send a gift directly to my recipient?
Yes you can! We'll happily gift wrap your items and include a gift note with your message. Please email us your gift message to

How long will my order take to arrive?
We aim to ship within 1 business day of your order. Once shipped, the approximate delivery times will be:
• 1-2 business days - UK
• 7 business days - Europe
• 10 business days - USA + Rest of World

Can you source a specific handbag for me? 
Yes, we're always happy to help source handbags for our clients, typically to compliment a certain outfit, or to match a specific colour or time period. Please get in touch with us on

Why 'Kelly' bags?
We are a little obsessed with Kelly bags! Originally named by Hermès after the über glamorous Hollywood film star Grace Kelly, who bagged her prince to become Princess Grace of Monaco. The name 'Kelly bag' has now become a generic term for this style of ladylike handbag, or 'top handle' bag and now often called 'Mad Men' or 'Mrs Maisel' bags after those TV series.

Originals are becoming increasingly hard to find in excellent condition. Of the top British names in the industry - Ackery, Fassbender, Waldybag, Widegate, Eros, Rayne, Launer, most ceased trading in the 60s/70s owing to the importation of cheaper mass produced pieces. But for those of us who appreciate their chic, elegant and classic style and renowned British craftsmanship there are still some to be found in mint condition. We aim to bring you the best examples we can find, of the best quality and in the best condition.